Shopping on marketplaces

Want to order an item from a foreign online store, but don’t know how to pay and arrange delivery to the CIS? With DelyBox, it’s simple.
You send us a link to an item from any foreign marketplace. We pass the request to the buyer, receive a cost calculation including currency conversion and their services, add our 10% service commission, and send you a payment link in rubles.
After the purchase, the buyer calculates the delivery cost based on the actual weight and dimensions. We send you a second payment link for delivery, collect the recipient details from you, and pass them on for shipment.
DelyBox is not a carrier. Actual delivery is carried out by the buyer and the selected delivery service.
We work only with permitted goods.

Marketplace delivery: how does it work?

You send a link

Send a product link and the required details (size/color/quantity) to the support chat.

We calculate the order and delivery

We pass the request to the buyer. We calculate the cost and send you the final amount and a payment link in rubles, including our 10% commission.

Shipping and receipt

You provide the recipient’s address and contact details. The buyer sends the item to the CIS, and you receive the order.

Service commission: 10%

We add 10% to the amount calculated by the buyer and send you a payment link.
Delivery cost is calculated separately after purchase, based on the actual weight and dimensions.

Submit a request

Useful Information

During holiday periods, timeframes may increase slightly. If the parcel exceeds the limits, we will calculate delivery separately.

*Estimated timeframes. Actual timeframes depend on the seller, buyer, and delivery service.

Up to 30 kg, more compact: up to 150 cm total across all sides, up to 1 m in length.
Delivered directly to your address.
Timeframe: from 10 to 17 days*.

Express

Up to 20 kg, dimensions no more than 200 cm total across all sides, maximum 1 m in length.
Pick up at a convenient collection point.
Timeframe: from 18 to 25 days*.

Standard

We offer two delivery options. Choose what matters more: price or speed.

Delivery Options and Timeframes

Insurance and compensation terms are determined by the delivery service chosen by the buyer and apply according to its rules. We provide the client with the terms before delivery payment.

Insurance Terms

Important: we only accept permitted goods for processing. Prohibited goods, goods restricted for shipment, as well as goods subject to sanctions restrictions, are not accepted for purchase or shipment. These include:

weapons and ammunition, their parts and components;
narcotic and psychotropic substances;
explosive, flammable, and toxic materials;
alcohol and tobacco products;
live animals and other categories of goods subject to prohibition.

In addition, the list of sanctioned goods should be taken into account.
The full list of restrictions is available on the page about goods prohibited for transportation.
The established limits on the value and quantity of shipments must also be observed.

Prohibitions and Restrictions

DelyBox tEAM

Kevin Harris

Director at DelyBox
Aigerim Serikova

International Shipping Manager
Nadia Sokol

Purchasing Manager
Brian Cooper

Customer Relations Manager

Reviews

I ordered a laptop from Germany. They paid for it on my behalf, provided the tracking number right away, and it arrived in 14 days.

Timur, Baku
I bought sneakers from Italy. They were packaged perfectly, with no surprises at customs.

Nargiza, Dushanbe
I needed rare comics from France. The team found them, purchased them, and delivered them — I just had to pay.

David, Yerevan
I picked up home appliances from China. They met the promised delivery time, and customer support was always available.

Leila, Tashkent
They delivered a camera from China at a price below the market rate, and there were no issues. Everything’s fine, I recommend them!

Mariyan, Chisinau
I ordered vinyl records from England. Everything arrived intact, thank you.

Aizhan, Almaty

We deliver from any stores in China and Europe