Last updated: May 15, 2026
This Website Privacy Policy (the "Policy") explains how Bestseller Group USA, LLC ("Company", "we", "us" or "our") collects, uses, discloses and protects personal information when you visit or use https://delybox.world (the "Website"), request Delybox services, place orders, communicate with us, or otherwise interact with us.
Company details: Bestseller Group USA, LLC, 900 N Federal Hwy, Ste 306, Hallandale, FL 33009, USA; Mailing Address: 643 S Prospect Ave, Apt 203, Redondo Beach, CA 90277, USA; Federal Tax ID Number: 35-2773986.
This Policy is designed for a U.S.-based operator and references U.S. federal and state privacy and consumer-protection requirements, including, where applicable, Section 5 of the Federal Trade Commission Act (15 U.S.C. § 45), the Florida Deceptive and Unfair Trade Practices Act, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), the California Online Privacy Protection Act (CalOPPA), the Children’s Online Privacy Protection Act (COPPA), the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), applicable state data-breach notification laws, and other applicable laws.
1. ScopeThis Policy applies to personal information processed by us in connection with the Website and Delybox services. It does not apply to third-party websites, marketplaces, payment providers, carriers, logistics operators, customs brokers or other independent third parties that may process your information under their own privacy notices.
The Website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, please contact us so that we can take appropriate steps.
Category | Examples |
Identifiers | Name, username, account ID, email address, phone number, shipping/billing address, recipient details, IP address, device identifiers. |
Commercial and transaction information | Orders, product links, product preferences, quotes, invoices, payment status, delivery history, support requests, returns, disputes and service communications. |
Payment and financial information | Payment method, payment confirmation, transaction records, billing details and fraud-screening data. Full card data is generally processed by payment providers and not stored by us unless expressly stated. |
Internet, device and usage information | Browser type, device type, operating system, language, pages viewed, referring URLs, timestamps, cookies, pixels, approximate location derived from IP address, error logs and security logs. |
Communications | Emails, messages, chat content, call notes, support tickets, feedback and survey responses. |
Compliance information | Information needed for customs, shipping, sanctions, fraud prevention, KYC, tax, accounting or legal compliance, which may include identity or business documents when reasonably required. |
Marketing preferences | Your preferences for receiving marketing communications, opt-outs, consents and communication settings. |
Sensitive personal information | We do not seek to collect sensitive personal information unless necessary for a specific legal, customs, payment, security or compliance purpose. We do not use sensitive personal information to infer characteristics about you. |
3. Sources of personal information· directly from you when you submit forms, place orders, send product links, communicate with support or make payments;
· automatically from your device through cookies, pixels, logs and similar technologies;
· from payment processors, banks, fraud-prevention tools, delivery partners, carriers, customs brokers, buyers, sellers, marketplaces and other service providers;
· from publicly available sources and government or compliance databases where necessary for sanctions, fraud, customs or legal checks.
4. How we use personal informationWe use personal information for business, commercial, security and legal purposes, including:
· to operate the Website and provide Delybox services;
· to receive product links, calculate quotes, process orders and arrange purchases;
· to process payments, refunds, chargebacks, invoices and accounting records;
· to organize shipping, customs documentation, delivery, returns and support;
· to communicate about orders, payments, delivery, security, updates and legal notices;
· to provide customer support and resolve disputes;
· to prevent fraud, abuse, unauthorized access, sanctions/export-control violations, unsafe shipments and unlawful activity;
· to comply with tax, accounting, customs, banking, payment, legal and regulatory obligations;
· to improve the Website, analyze performance, test features and fix errors;
· to send marketing communications, offers or updates where permitted by law and subject to your opt-out choices;
· to protect our rights, users, property, business and legal interests.
5. Disclosures of personal informationWe may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Policy:
· payment processors, banks, card networks and fraud-prevention providers;
· buyers, sellers, marketplaces, logistics partners, carriers, postal operators, warehouses, fulfillment providers and customs brokers;
· IT hosting, cloud, security, analytics, email, support, CRM and website-service providers;
· advertising and analytics partners, subject to applicable opt-out rights and consent requirements;
· professional advisers, auditors, accountants, insurers and legal counsel;
· government authorities, courts, regulators, customs authorities, law enforcement or other parties when required by law or to protect rights and safety;
· successors or counterparties in a merger, acquisition, financing, reorganization, asset sale or similar business transaction.
We require service providers to process personal information only for authorized purposes and to use appropriate confidentiality and security measures, unless they act as independent businesses/controllers under applicable law.
6. Sale, sharing and targeted advertisingWe do not sell personal information for monetary consideration. However, some U.S. state privacy laws, including CCPA/CPRA where applicable, define “sale,” “sharing,” or “targeted advertising” broadly. The use of certain analytics, advertising cookies, pixels or similar technologies may be considered sale/share or targeted advertising. Where applicable, you may opt out through the Website’s privacy controls, cookie settings, Global Privacy Control or by contacting us.
7. Cookies, tracking and Do Not TrackWe use cookies and similar technologies as described in our Cookie Policy. Some browsers provide a “Do Not Track” signal. Because there is no uniform U.S. standard for Do Not Track, the Website does not currently respond to Do Not Track signals unless required by applicable law. Where legally required, including for certain California users, we will honor valid opt-out preference signals such as Global Privacy Control for applicable opt-out choices.
8. Marketing choicesYou may opt out of commercial email communications by using the unsubscribe link in the email or contacting us. Transactional or service-related messages, such as order confirmations, payment notices, delivery updates, security notices and legal communications, may still be sent. Commercial emails will be handled in accordance with the CAN-SPAM Act. SMS, calls or similar communications, where used, will be handled in accordance with TCPA and other applicable laws.
9. Data securityWe use administrative, technical and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration and disclosure. No method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for using secure devices and networks.
If a data security incident occurs, we will assess and respond to it in accordance with applicable U.S. federal and state data-breach notification laws and other legal obligations.
10. Data retentionWe retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including providing services, completing orders, maintaining records, resolving disputes, preventing fraud, complying with tax/accounting/customs/legal obligations, enforcing agreements and protecting our rights. Retention periods may vary depending on data type, legal requirements, limitation periods, carrier/customs rules and business needs. When information is no longer needed, we delete, de-identify or aggregate it where reasonably practicable.
11. International transfersDelybox services may involve international sellers, buyers, logistics partners, carriers, payment providers, customs brokers and support providers. Your personal information may be transferred to, stored in or processed in the United States and other countries that may have privacy laws different from those in your place of residence. We use contractual, organizational and technical measures designed to protect personal information when transferred or disclosed internationally.
12. U.S. state privacy rightsDepending on your state of residence and whether the relevant privacy law applies to us and to your data, you may have rights to request access to or confirmation of processing, deletion, correction, portability, information about categories of personal information collected/disclosed, and opt out of sale, sharing, targeted advertising or certain profiling. You may also have the right not to be discriminated against for exercising privacy rights.
To exercise a privacy right, contact us through the Website or contact details listed in this Policy. We may need to verify your identity and authority before responding. We will respond within the time required by applicable law. If we deny a request and applicable law gives you an appeal right, you may appeal by replying to our decision or using the appeal method we provide.
13. California notice at collectionIf you are a California resident and CCPA/CPRA applies, this section provides a notice at collection. The categories below are collected for the business and commercial purposes described in this Policy and retained as described in Section 10.
CCPA/CPRA category | Collection/use summary |
Identifiers | Collected from you, devices and service providers; used for account, order, delivery, support, security, legal and marketing purposes. |
Customer records information | Billing, shipping, payment and contact information; used for orders, payments, compliance, accounting and support. |
Commercial information | Order history, product links, service usage and transaction records; used to provide services, support, analytics and fraud prevention. |
Internet or network activity | Website usage, cookies, device data and logs; used for Website operation, analytics, security and advertising where permitted. |
Geolocation data | Approximate location from IP address or shipping/delivery addresses; used for fraud prevention, localization, delivery and compliance. |
Inferences | Limited preferences or interests inferred from service usage; used to improve content and services where permitted. |
Sensitive personal information | Collected only when necessary for compliance, customs, payment, fraud or security purposes; not used to infer characteristics. |
California residents may have the right to know/access, delete, correct, opt out of sale/share, limit use of sensitive personal information where applicable, and not be discriminated against. We do not knowingly sell or share personal information of consumers under 16. We do not sell personal information for monetary consideration.
14. Children’s privacyThe Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we collected personal information from a child under 13 without legally required parental consent, we will delete it in accordance with COPPA and other applicable laws.
15. Third-party linksThe Website may contain links to third-party websites, marketplaces, payment pages, delivery tools, social networks or other services. We do not control their privacy practices. Please review the privacy notices of third parties before providing them personal information.
16. Changes to this PolicyWe may update this Policy from time to time. The updated version will be posted on the Website with a new “Last updated” date. If required by law, we will provide additional notice or request consent for material changes.
17. Contact usTo contact us about this Policy or to exercise privacy rights, please use the contact form or contact details available on https://delybox.world. You may also write to us at: Bestseller Group USA, LLC, 900 N Federal Hwy, Ste 306, Hallandale, FL 33009, USA; Mailing Address: 643 S Prospect Ave, Apt 203, Redondo Beach, CA 90277, USA.