Offer Agreement for the Provision of Services by Delybox
CIC ATMOSPHERE TRADING LIMITED (Registration Number: 76654338), hereinafter referred to as "Contractor", address: ROOM 40G, BLK AD, 19/F, GOLDEN BEAR IND. CTR., 66-82 CHAI WAN KOK ST. TSUEN WAN, HONG KONG, on the one hand, and the Unlimited number of persons - individuals and legal entities, users of the website https://delybox.world, who have ordered the services of the Contractor through it and accepted the terms of this agreement (hereinafter referred to as the "Agreement"), hereinafter referred to as the "Client", on the other hand, hereinafter collectively referred to as the "Parties", have entered into this Offer Agreement, posted on the website of the Contractor https://delybox.world, and concluded as a public offer under the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”), with acceptance effected by the Client through implied actions (including, without limitation, placing an order, providing Shipment details, and/or making payment), on the following terms:
1. Subject of the agreement.
1.1. Under the terms of this Agreement, the Contractor undertakes to provide the following services at the Client's request:
1.1.1. Receipt and sorting of the Client's parcels will be carried out, followed by delivery to the specified address and recipients during business hours and using the Contractor's chosen delivery method. Delivery times, costs, and methods are calculated on the website https://delybox.world based on the parcel's parameters or individually through the Contractor's official contact information listed at https://delybox.world/contacts.
1.2. Shipments are processed by completing the order form on the Contractor's website https://delybox.world or individually using the contact information provided on the website. When placing an order, the Client is obliged to familiarize themselves with the list of hazardous, prohibited, and restricted goods. If in doubt as to whether the cargo falls within the specified categories, the Client is obliged to contact the Contractor for advice using the official contact information. The Contractor is not responsible for parcels sent to countries/regions, or addressed to persons/organizations, where the shipment, provision of services, or delivery is prohibited or restricted under applicable export control, import/export, customs, or sanctions laws and regulations of Hong Kong and/or any country of transit and/or destination.
1.3. The commencement of service provision is the actual acceptance of the Shipment from the Client. The service is considered rendered upon delivery of the Shipment to the Client or a third party designated by the Client (the Recipient) in accordance with the selected delivery method and confirmation of delivery.
1.4. When providing services, the Contractor has the right to act independently and/or with the involvement of third parties (contractors, carriers, express companies, warehouse operators).
1.5. Shipment requirements are set forth in the weight, dimensions, packaging, and labeling standards published at https://delybox.world. An initial weight/dimension check at the receiving station may be omitted; final weighing and measurements are performed at the transit warehouse. Enclosures may be checked for compliance with export/import regulations and customs requirements at the transit warehouse. If import/customs clearance is impossible, the parcel may be returned to the originating address at the Client's expense, and the tariff will be recalculated based on the actual parameters. If the tariff increases, the Client undertakes to pay the additional amount using methods agreed upon with the Contractor; the delivery period is extended for the period during which the Client fulfills this obligation.
1.6. Estimated delivery times (in business days) are listed on the Contractor's website. The day of receipt of the shipment is not included in the delivery time calculation.
1.7. The Client has the right to use additional services listed on the website or agreed upon individually (consolidation/ deconsolidation , removal of printed materials, quality control/photo report, etc.). The Contractor has the right to introduce new or cancel existing additional services without signing an additional agreement .
1.8. When providing services for the purchase of goods (“ purchase Assistance "). The Client is obliged to provide accurate information about the product (links, specifications, quantity) and their contact information. The service is intended solely to provide additional opportunities when purchasing from foreign online stores. The Client independently selects the seller and makes the purchase decision; payment for the product is made by the Client to the Contractor at their own risk, using the details specified by the service. A conversion/mediation commission may be charged by agreement of the Parties. The Contractor is not a party to the purchase and sale transaction between the Client and the online store/marketplace; the Contractor's responsibilities are limited to transmitting order information (if applicable) and logistics services for shipment after the parcel arrives at the service warehouse. The Contractor is not responsible for the quality, completeness, compliance, or delivery to the Contractor's warehouse.
1.9. Shipments are accepted in packaged form. Acceptance/delivery is carried out on a piece-by-piece basis, without recounting the contents, unless otherwise agreed upon as part of additional services.
1.10. Packaging must be appropriate for the contents and meet normal ground and air transportation conditions, ensuring safe handling and security. The contractor is not responsible for damage or loss caused by improper packaging. The contractor does not check the completeness or functionality of the product, does not provide advice on its performance, and does not perform assembly.
1.11. The Client agrees to the right of the Contractor and/or authorized government agencies of Hong Kong and other relevant jurisdictions (including customs and aviation security authorities) to open and inspect cargo for the purpose of compliance with applicable law, to prevent harm, and/or where there is suspicion of prohibited, restricted, or dangerous contents, including in accordance with aviation security and customs regulations of the relevant jurisdictions.
1.12. The Contractor provides free storage of express cargo for 8 calendar days (this period may vary among delivery partners; current information is available from customer support). The storage period may be extended by agreement of the Parties. Upon expiration of the storage period, the Contractor reserves the right to dispose of and/or sell the cargo in its own name; the cost of the cargo and delivery will not be reimbursed to the Client.
2. Rights and obligations of the parties.
2.1. The Contractor is obliged to:
2.1.1. Accept Shipments based on a properly completed order at https://delybox.world or by other agreed-upon method. The Contractor is not obligated to verify the accuracy/sufficiency/reliability of the Client's information and documents.
2.1.2. Independently determine the type of transport, route and delivery method depending on the type of Shipment and the Recipient's address, unless otherwise specified by the Client upon acceptance.
2.1.3. Upon request sent through official contacts, inform the Client about the delivery status.
2.1.4. Be liable for shortages, losses, and damages within the limits established by applicable law and any mandatory international conventions/regimes applicable to the relevant carriage:
- for international carriage by air - in accordance with the Montreal Convention of 1999 (Convention for the Unification of Certain Rules for International Carriage by Air), with liability limited to the amounts established by the Convention (in special drawing rights, SDR), as applicable;
- for other types of carriage and/or services (including road/sea carriage, warehousing, consolidation, and services not covered by mandatory conventions) — within the limits permitted by the laws of Hong Kong and, where applicable, the mandatory laws of the place of carriage/performance, and in any event (unless additional insurance/declared value has been purchased) within the limits of the tariff actually paid by the Client for the relevant Shipment/service.
The Contractor may offer additional insurance; terms and limits are specified on the website/in the order confirmation.
2.1.5. Use the provided personal data and payment data only to fulfill obligations for delivery and additional services, in accordance with the applicable data protection and consumer protection laws of Hong Kong, including the Personal Data (Privacy) Ordinance (Cap. 486), as applicable.
2.2. The Contractor has the right to:
2.2.1. Change tariffs, terms of additional services, delivery times, payment procedures and terms with prior notice of at least 1 business day by publishing on the website.
2.2.2. Require advance payment for services via https://delybox.world or other agreed method.
2.2.3. Suspend acceptance/delivery of the Shipment until the circumstances preventing the proper provision of services (including weight/dimension discrepancies) are clarified.
2.2.4. Refuse to provide services or use simplified communication channels, including in the event of outstanding debt, requests for non-standard/priority services, or violations of business communication rules (insults, threats, etc.).
2.2.5. In the event of loss of parcels during delivery within the United States or internationally by the Contractor or third parties on its behalf, an internal investigation will be conducted for up to 90 days and, based on its results, a procedure for re-delivery or compensation will be determined in accordance with paragraph 2.1.4. The Contractor is not responsible for delivery to its warehouse if it is organized by the Client.
2.3. The Client is obliged to:
2.3.1. Do not transfer Shipments without providing information about the contents and characteristics necessary for organizing delivery; pre-approve the shipment of attachments that could cause harm to the Contractor's property/personnel/contractors or the environment.
2.3.2. Ensure appropriate packaging, provide accurate information and required documents, and refrain from shipping items prohibited by law and/or requiring special permits. The Client is responsible for reviewing the list of prohibited Shipments on the website or verifying the possibility of shipping with service staff. The Client is responsible for compliance with applicable export/import controls, customs requirements, and sanctions restrictions of Hong Kong and any relevant transit/destination jurisdictions.
2.3.3. Pay for the services provided by the Contractor in the manner prescribed by the Agreement.
2.3.4. Reimburse the costs of returning the Shipment due to an incorrect/incomplete address, refusal to release the Shipment by customs authorities in the country of departure/arrival, or other reasons for non-delivery, as well as the costs of redirection. When returning to the Client, pay the return shipping cost indicated on the website/in the personal account or sent from the Contractor's official contacts. The shipment is subject to disposal if payment for return shipping is not received within 30 days of notification. If return is objectively impossible, the Shipment will be disposed of without compensation, and services will be considered properly rendered.
2.3.5. Notify the Contractor of your refusal of the service at least one hour before the scheduled time of receipt/delivery of the Shipment by telephone/e-mail.
2.3.6. Ensure confidentiality of access to the personal account; the Contractor is not liable for any losses caused by third-party access. Regularly updating the password and observing security measures is the Client's responsibility.
2.3.7. Use the provided US addresses (including addresses in Florida and California, if provided for receiving correspondence/parcels) exclusively for sending mail and parcels; do not use these addresses for other purposes (business registration, bank accounts, etc.), unless otherwise agreed upon in writing.
2.3.8. Complete the order form on https://delybox.world correctly, according to the instructions. If a parcel is lost due to incorrect form completion (postal codes, recipient information, tracking numbers), the Contractor will not be held liable.
2.3.9. Be responsible for all customs duties and taxes in the country of destination, as well as other charges assessed regardless of the Contractor's tariffs.
2.4. The Client has the right to:
2.4.1. Monitor the progress and quality of services provided without interfering with the Contractor's activities; contact the website to clarify the status of parcels.
2.4.2. Demand proper provision of services in accordance with this Agreement and applicable law.
3. The procedure for transfer and acceptance of services rendered.
3.1. If the Client has any substantiated complaints regarding the conformity of the services rendered with the terms of the Agreement, they must submit a written complaint to the official contact information. Claims for damage or loss will be accepted within 3 (three) business days of receipt of the parcel or notification of loss. The Client is obligated to open and inspect the contents at the delivery location or at home, documenting the initial unpacking with video or photographs, and provide proof of damage/missing items and reliable proof of the value of the goods. In the event of non-delivery due to return, the complaint must be submitted within 5 (five) business days. Claims will not be accepted after the storage period has expired unless the Client has requested an extension. Failure to provide information in a timely manner may result in the claim being rejected due to the impossibility of verification.
4. Payment procedure.
4.1. The cost of services is calculated based on physical and/or volumetric weight at the Contractor's rates, unless a personal rate or other arrangements have been made. If the Shipment does not meet the selected service requirements, the Contractor reserves the right to resend it using the optimal method and charge the appropriate rate for the service.
4.2. Standard payment terms are cashless payment by bank card through the selected payment system when placing an order on https://delybox.world, unless otherwise agreed.
4.3. The Client may be offered discounts; the amount/term/procedure are agreed upon individually through the Contractor's official contacts.
5. Responsibility of the parties.
5.1. All disputes will be resolved through negotiation. If resolution is impossible, any dispute, controversy, or claim arising out of or in connection with this Agreement (including its existence, validity, interpretation, performance, breach, or termination) shall be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region of the People’s Republic of China. This Agreement shall be governed by and construed in accordance with the laws of Hong Kong, excluding its conflict of laws rules.
5.2. The Client is responsible for any failure to fulfill the payment obligation, including in the case of delivery "at the recipient's expense," if the Recipient refuses payment. In the event of late payment, the Contractor has the right to charge a penalty/interest for the delay in an amount equal to the lesser of 1.5% per month or the maximum permitted by applicable law, as well as to recover reasonable collection costs and attorney's fees, if permitted by the law of the relevant jurisdiction.
5.3. The Client is responsible for any false pickups and other services rendered prior to notification of cancellation, in the amount of the actual cost of such services. If cancellation is not possible at the time of notification (the shipment is in progress/shipped), the Client undertakes to pay the incurred costs.
5.4. The Contractor shall not be liable if non-performance/improper performance is caused by the actions/inactions of the Client or the Recipient.
5.5. The Parties shall be released from liability if the breach is caused by circumstances beyond their control (force majeure), including, but not limited to, natural disasters, acts of government authorities, wars/sanctions, strikes, failures of transport infrastructure, etc., in accordance with applicable law.
5.6. The liability of the Parties is limited to direct documented losses (actual direct damages); lost profits, indirect, special, punitive, and consequential damages are excluded to the maximum extent permitted by the laws of Hong Kong and any mandatory applicable law. Nothing in this Agreement shall exclude or limit liability to the extent such exclusion or limitation is not permitted under applicable law.
6. Other conditions.
6.1. The Agreement shall enter into force on the date the Client places the order and shall remain in effect until the Parties have fully fulfilled their obligations.
6.2. Payment for services at https://delybox.world or by other agreed method is a confirmation of acceptance of the terms of this Agreement by the Client, including consent to the use of electronic records, electronic forms, and electronic signatures/consents, in accordance with the Electronic Transactions Ordinance (Cap. 553) of Hong Kong, as applicable.
6.3. The Client agrees to receive promotions, special offers and marketing materials from the Contractor via the contacts specified in the account, with the possibility of refusal (opt-out) at any time in accordance with the Privacy Policy and applicable laws of Hong Kong, including the Personal Data (Privacy) Ordinance (Cap. 486) (including requirements relating to direct marketing, where applicable) and the Unsolicited Electronic Messages Ordinance (Cap. 593), as applicable.
6.4. The Contractor reserves the right to make changes to the website pages and this Offer Agreement by publishing an updated version. Such changes will take effect upon publication, unless expressly stated otherwise.
6.5. All intellectual property rights (including, without limitation, trademarks, logos, service marks, trade names, website content, software and documentation) are the exclusive property of the Contractor or its licensors and are protected by applicable laws of Hong Kong, including, as applicable, the Trade Marks Ordinance (Cap. 559), Copyright Ordinance (Cap. 528), Patents Ordinance (Cap. 514), and Registered Designs Ordinance (Cap. 522), and other applicable regulations.
1. Subject of the agreement.
1.1. Under the terms of this Agreement, the Contractor undertakes to provide the following services at the Client's request:
1.1.1. Receipt and sorting of the Client's parcels will be carried out, followed by delivery to the specified address and recipients during business hours and using the Contractor's chosen delivery method. Delivery times, costs, and methods are calculated on the website https://delybox.world based on the parcel's parameters or individually through the Contractor's official contact information listed at https://delybox.world/contacts.
1.2. Shipments are processed by completing the order form on the Contractor's website https://delybox.world or individually using the contact information provided on the website. When placing an order, the Client is obliged to familiarize themselves with the list of hazardous, prohibited, and restricted goods. If in doubt as to whether the cargo falls within the specified categories, the Client is obliged to contact the Contractor for advice using the official contact information. The Contractor is not responsible for parcels sent to countries/regions, or addressed to persons/organizations, where the shipment, provision of services, or delivery is prohibited or restricted under applicable export control, import/export, customs, or sanctions laws and regulations of Hong Kong and/or any country of transit and/or destination.
1.3. The commencement of service provision is the actual acceptance of the Shipment from the Client. The service is considered rendered upon delivery of the Shipment to the Client or a third party designated by the Client (the Recipient) in accordance with the selected delivery method and confirmation of delivery.
1.4. When providing services, the Contractor has the right to act independently and/or with the involvement of third parties (contractors, carriers, express companies, warehouse operators).
1.5. Shipment requirements are set forth in the weight, dimensions, packaging, and labeling standards published at https://delybox.world. An initial weight/dimension check at the receiving station may be omitted; final weighing and measurements are performed at the transit warehouse. Enclosures may be checked for compliance with export/import regulations and customs requirements at the transit warehouse. If import/customs clearance is impossible, the parcel may be returned to the originating address at the Client's expense, and the tariff will be recalculated based on the actual parameters. If the tariff increases, the Client undertakes to pay the additional amount using methods agreed upon with the Contractor; the delivery period is extended for the period during which the Client fulfills this obligation.
1.6. Estimated delivery times (in business days) are listed on the Contractor's website. The day of receipt of the shipment is not included in the delivery time calculation.
1.7. The Client has the right to use additional services listed on the website or agreed upon individually (consolidation/ deconsolidation , removal of printed materials, quality control/photo report, etc.). The Contractor has the right to introduce new or cancel existing additional services without signing an additional agreement .
1.8. When providing services for the purchase of goods (“ purchase Assistance "). The Client is obliged to provide accurate information about the product (links, specifications, quantity) and their contact information. The service is intended solely to provide additional opportunities when purchasing from foreign online stores. The Client independently selects the seller and makes the purchase decision; payment for the product is made by the Client to the Contractor at their own risk, using the details specified by the service. A conversion/mediation commission may be charged by agreement of the Parties. The Contractor is not a party to the purchase and sale transaction between the Client and the online store/marketplace; the Contractor's responsibilities are limited to transmitting order information (if applicable) and logistics services for shipment after the parcel arrives at the service warehouse. The Contractor is not responsible for the quality, completeness, compliance, or delivery to the Contractor's warehouse.
1.9. Shipments are accepted in packaged form. Acceptance/delivery is carried out on a piece-by-piece basis, without recounting the contents, unless otherwise agreed upon as part of additional services.
1.10. Packaging must be appropriate for the contents and meet normal ground and air transportation conditions, ensuring safe handling and security. The contractor is not responsible for damage or loss caused by improper packaging. The contractor does not check the completeness or functionality of the product, does not provide advice on its performance, and does not perform assembly.
1.11. The Client agrees to the right of the Contractor and/or authorized government agencies of Hong Kong and other relevant jurisdictions (including customs and aviation security authorities) to open and inspect cargo for the purpose of compliance with applicable law, to prevent harm, and/or where there is suspicion of prohibited, restricted, or dangerous contents, including in accordance with aviation security and customs regulations of the relevant jurisdictions.
1.12. The Contractor provides free storage of express cargo for 8 calendar days (this period may vary among delivery partners; current information is available from customer support). The storage period may be extended by agreement of the Parties. Upon expiration of the storage period, the Contractor reserves the right to dispose of and/or sell the cargo in its own name; the cost of the cargo and delivery will not be reimbursed to the Client.
2. Rights and obligations of the parties.
2.1. The Contractor is obliged to:
2.1.1. Accept Shipments based on a properly completed order at https://delybox.world or by other agreed-upon method. The Contractor is not obligated to verify the accuracy/sufficiency/reliability of the Client's information and documents.
2.1.2. Independently determine the type of transport, route and delivery method depending on the type of Shipment and the Recipient's address, unless otherwise specified by the Client upon acceptance.
2.1.3. Upon request sent through official contacts, inform the Client about the delivery status.
2.1.4. Be liable for shortages, losses, and damages within the limits established by applicable law and any mandatory international conventions/regimes applicable to the relevant carriage:
- for international carriage by air - in accordance with the Montreal Convention of 1999 (Convention for the Unification of Certain Rules for International Carriage by Air), with liability limited to the amounts established by the Convention (in special drawing rights, SDR), as applicable;
- for other types of carriage and/or services (including road/sea carriage, warehousing, consolidation, and services not covered by mandatory conventions) — within the limits permitted by the laws of Hong Kong and, where applicable, the mandatory laws of the place of carriage/performance, and in any event (unless additional insurance/declared value has been purchased) within the limits of the tariff actually paid by the Client for the relevant Shipment/service.
The Contractor may offer additional insurance; terms and limits are specified on the website/in the order confirmation.
2.1.5. Use the provided personal data and payment data only to fulfill obligations for delivery and additional services, in accordance with the applicable data protection and consumer protection laws of Hong Kong, including the Personal Data (Privacy) Ordinance (Cap. 486), as applicable.
2.2. The Contractor has the right to:
2.2.1. Change tariffs, terms of additional services, delivery times, payment procedures and terms with prior notice of at least 1 business day by publishing on the website.
2.2.2. Require advance payment for services via https://delybox.world or other agreed method.
2.2.3. Suspend acceptance/delivery of the Shipment until the circumstances preventing the proper provision of services (including weight/dimension discrepancies) are clarified.
2.2.4. Refuse to provide services or use simplified communication channels, including in the event of outstanding debt, requests for non-standard/priority services, or violations of business communication rules (insults, threats, etc.).
2.2.5. In the event of loss of parcels during delivery within the United States or internationally by the Contractor or third parties on its behalf, an internal investigation will be conducted for up to 90 days and, based on its results, a procedure for re-delivery or compensation will be determined in accordance with paragraph 2.1.4. The Contractor is not responsible for delivery to its warehouse if it is organized by the Client.
2.3. The Client is obliged to:
2.3.1. Do not transfer Shipments without providing information about the contents and characteristics necessary for organizing delivery; pre-approve the shipment of attachments that could cause harm to the Contractor's property/personnel/contractors or the environment.
2.3.2. Ensure appropriate packaging, provide accurate information and required documents, and refrain from shipping items prohibited by law and/or requiring special permits. The Client is responsible for reviewing the list of prohibited Shipments on the website or verifying the possibility of shipping with service staff. The Client is responsible for compliance with applicable export/import controls, customs requirements, and sanctions restrictions of Hong Kong and any relevant transit/destination jurisdictions.
2.3.3. Pay for the services provided by the Contractor in the manner prescribed by the Agreement.
2.3.4. Reimburse the costs of returning the Shipment due to an incorrect/incomplete address, refusal to release the Shipment by customs authorities in the country of departure/arrival, or other reasons for non-delivery, as well as the costs of redirection. When returning to the Client, pay the return shipping cost indicated on the website/in the personal account or sent from the Contractor's official contacts. The shipment is subject to disposal if payment for return shipping is not received within 30 days of notification. If return is objectively impossible, the Shipment will be disposed of without compensation, and services will be considered properly rendered.
2.3.5. Notify the Contractor of your refusal of the service at least one hour before the scheduled time of receipt/delivery of the Shipment by telephone/e-mail.
2.3.6. Ensure confidentiality of access to the personal account; the Contractor is not liable for any losses caused by third-party access. Regularly updating the password and observing security measures is the Client's responsibility.
2.3.7. Use the provided US addresses (including addresses in Florida and California, if provided for receiving correspondence/parcels) exclusively for sending mail and parcels; do not use these addresses for other purposes (business registration, bank accounts, etc.), unless otherwise agreed upon in writing.
2.3.8. Complete the order form on https://delybox.world correctly, according to the instructions. If a parcel is lost due to incorrect form completion (postal codes, recipient information, tracking numbers), the Contractor will not be held liable.
2.3.9. Be responsible for all customs duties and taxes in the country of destination, as well as other charges assessed regardless of the Contractor's tariffs.
2.4. The Client has the right to:
2.4.1. Monitor the progress and quality of services provided without interfering with the Contractor's activities; contact the website to clarify the status of parcels.
2.4.2. Demand proper provision of services in accordance with this Agreement and applicable law.
3. The procedure for transfer and acceptance of services rendered.
3.1. If the Client has any substantiated complaints regarding the conformity of the services rendered with the terms of the Agreement, they must submit a written complaint to the official contact information. Claims for damage or loss will be accepted within 3 (three) business days of receipt of the parcel or notification of loss. The Client is obligated to open and inspect the contents at the delivery location or at home, documenting the initial unpacking with video or photographs, and provide proof of damage/missing items and reliable proof of the value of the goods. In the event of non-delivery due to return, the complaint must be submitted within 5 (five) business days. Claims will not be accepted after the storage period has expired unless the Client has requested an extension. Failure to provide information in a timely manner may result in the claim being rejected due to the impossibility of verification.
4. Payment procedure.
4.1. The cost of services is calculated based on physical and/or volumetric weight at the Contractor's rates, unless a personal rate or other arrangements have been made. If the Shipment does not meet the selected service requirements, the Contractor reserves the right to resend it using the optimal method and charge the appropriate rate for the service.
4.2. Standard payment terms are cashless payment by bank card through the selected payment system when placing an order on https://delybox.world, unless otherwise agreed.
4.3. The Client may be offered discounts; the amount/term/procedure are agreed upon individually through the Contractor's official contacts.
5. Responsibility of the parties.
5.1. All disputes will be resolved through negotiation. If resolution is impossible, any dispute, controversy, or claim arising out of or in connection with this Agreement (including its existence, validity, interpretation, performance, breach, or termination) shall be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region of the People’s Republic of China. This Agreement shall be governed by and construed in accordance with the laws of Hong Kong, excluding its conflict of laws rules.
5.2. The Client is responsible for any failure to fulfill the payment obligation, including in the case of delivery "at the recipient's expense," if the Recipient refuses payment. In the event of late payment, the Contractor has the right to charge a penalty/interest for the delay in an amount equal to the lesser of 1.5% per month or the maximum permitted by applicable law, as well as to recover reasonable collection costs and attorney's fees, if permitted by the law of the relevant jurisdiction.
5.3. The Client is responsible for any false pickups and other services rendered prior to notification of cancellation, in the amount of the actual cost of such services. If cancellation is not possible at the time of notification (the shipment is in progress/shipped), the Client undertakes to pay the incurred costs.
5.4. The Contractor shall not be liable if non-performance/improper performance is caused by the actions/inactions of the Client or the Recipient.
5.5. The Parties shall be released from liability if the breach is caused by circumstances beyond their control (force majeure), including, but not limited to, natural disasters, acts of government authorities, wars/sanctions, strikes, failures of transport infrastructure, etc., in accordance with applicable law.
5.6. The liability of the Parties is limited to direct documented losses (actual direct damages); lost profits, indirect, special, punitive, and consequential damages are excluded to the maximum extent permitted by the laws of Hong Kong and any mandatory applicable law. Nothing in this Agreement shall exclude or limit liability to the extent such exclusion or limitation is not permitted under applicable law.
6. Other conditions.
6.1. The Agreement shall enter into force on the date the Client places the order and shall remain in effect until the Parties have fully fulfilled their obligations.
6.2. Payment for services at https://delybox.world or by other agreed method is a confirmation of acceptance of the terms of this Agreement by the Client, including consent to the use of electronic records, electronic forms, and electronic signatures/consents, in accordance with the Electronic Transactions Ordinance (Cap. 553) of Hong Kong, as applicable.
6.3. The Client agrees to receive promotions, special offers and marketing materials from the Contractor via the contacts specified in the account, with the possibility of refusal (opt-out) at any time in accordance with the Privacy Policy and applicable laws of Hong Kong, including the Personal Data (Privacy) Ordinance (Cap. 486) (including requirements relating to direct marketing, where applicable) and the Unsolicited Electronic Messages Ordinance (Cap. 593), as applicable.
6.4. The Contractor reserves the right to make changes to the website pages and this Offer Agreement by publishing an updated version. Such changes will take effect upon publication, unless expressly stated otherwise.
6.5. All intellectual property rights (including, without limitation, trademarks, logos, service marks, trade names, website content, software and documentation) are the exclusive property of the Contractor or its licensors and are protected by applicable laws of Hong Kong, including, as applicable, the Trade Marks Ordinance (Cap. 559), Copyright Ordinance (Cap. 528), Patents Ordinance (Cap. 514), and Registered Designs Ordinance (Cap. 522), and other applicable regulations.